$10.00
xxbcf28020
When Customers Think We Don't Care; Ending Actions that Self-Destruct Companies, Customer Service and Jobs
Author:
BUCHANAN, RICHARD W
Title:
When Customers Think We Don't Care; Ending Actions that Self-Destruct Companies, Customer Service and Jobs
Publisher:
McGraw Hill Book Company 2002
Description:
Softcover octavo (VG); all our specials have minimal description to keep listing them viable. They are at least reading copies, complete and in reasonable condition, but usually secondhand; frequently they are superior examples. Ordering more than one book will reduce your overall postage costs.
Keywords:
business customer service Richard W. Buchanan specials
Catalogue:
specials
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