Fair warms the cockles of your heart (well, ours anyway)
Letter from a customer received today
Dear Ruth, Tessa, Lily & Richard (and if possible, Mr. Jordan & Ms. Ewington):
Sorry for taking so long to provide you with feedback. I wanted to make a special effort to thank you for my latest purchase “Farm Life in NE Scotland” by Ian Carter.
It arrived promptly and was very well packaged. I received it in pristine condition – which was a real treat, considering it was a rare & used book. I’m thrilled with my purchase all-in-all and want you all to know it, OK? I would also like this praise to reach the ears of Mr. Jordan and Ms. Ewington if possible... please know that your Dunedin Store staff are superlative and efficient!
Rest assured that I will be purchasing from your store again in future – as I am now a loyal customer!!! Feel free to use this feedback in any way you wish. I shall shout your praises from the rooftops (if ever given the chance).
Respectfully yours,
Alan M
(Wish we could say we get one of these every day!!)